Process at a Glance

Quote
Estimate provided to schedule service
40% Deposit
Secures bench time (labor estimate)
Ship to STT
Watch received & stored safely
Document
Photos + baseline readings
Inspect
Disassemble, evaluate, identify needs
Approve
Parts/issues approved before proceeding
Clean & Rebuild
Full cleaning + Moebius lubrication
Test & Regulate
Stabilize 24–48h, then regulate
Proof
Photo/video timekeeping confirmation
Final Invoice & Ship
Remaining labor + approved parts + return shipping
QuotedDeposit ScheduledApproval on PartsProof Provided

Full Process (In-Depth)

  1. Quote & Scheduling
    After reviewing your watch and your goals, I provide an estimated service quote. Once approved, your service is scheduled.
  2. Deposit (40% of Labor Estimate)
    A 40% deposit secures bench time and applies toward the final invoice. Replacement parts are handled later after inspection and approval.
  3. Customer Ships the Watch
    After deposit payment, you ship the watch. Upon arrival it is stored securely until it reaches the bench.
  4. Intake Documentation & Baseline Readings
    Condition is documented with photos. If running, baseline performance is recorded using a timegrapher or quartz tester.
  5. Disassembly, Inspection & Findings
    The movement is fully disassembled and inspected. Wear, damage, missing parts, or prior workmanship issues are documented.
  6. Communication & Parts Approval
    Any additional issues or parts requirements are communicated clearly before proceeding. No work continues without approval.
  7. Cleaning & Case Preparation
    Components undergo structured pre-cleaning and a full mechanical cleaning cycle. Cases and bracelets are cleaned separately.
  8. Reassembly & Lubrication
    Reassembly follows factory specifications when available. Correct Moebius lubricants are applied precisely.
  9. Testing, Stabilization & Regulation
    Performance is recorded and allowed to stabilize. Final regulation occurs after 24–48 hours.
  10. Proof of Performance
    Photo and/or video proof of timekeeping and operation is provided.
  11. Final Invoice & Return Shipping
    A final invoice is issued for remaining labor, approved parts, and return shipping. After payment, the watch ships securely.

Goal: Transparent communication, documented work, and verified performance — so you know exactly what was done and why.